Contact information

Thank you for visiting Sornelva. If you have questions about our decanters, wine glasses, orders, shipping, or after-sales support, please contact us using the information below. We will do our best to assist you during our stated support hours.

Contact Information

BRAND: Sornelva

LEGAL COMPANY NAME: Zhijiang City's Trading Co., Ltd.

OWNER / REPRESENTATIVE: Wanwan Jin

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +86 18021372709

WEBSITE: https://sornelva.com

BUSINESS ADDRESS: Workstation 647, 10th Floor, E-Commerce Industrial Park, Building 1, No. 28-1 Donghu Avenue, Majiadian Subdistrict, Zhijiang City, Yichang, Hubei Province, China

Product and Order Inquiries

For questions about product details, order status, shipping, returns, or other customer service matters, please email us or call us during our stated support hours. To help us assist you efficiently, please include your order number when contacting us about an existing order.